Freshworks Inc.

Annual Trend FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 FY 2025
Revenue $172.4m $249.7m $371.0m $498.0m $596.4m $720.4m $838.8m
Cost of revenue $36.5m $52.5m $78.0m $95.8m $103.4m $113.3m $126.1m
Gross profit $135.9m $197.2m $293.0m $402.2m $493.1m $607.1m $712.7m
Research and development $38.6m $69.2m $120.4m $135.5m $137.8m $164.6m $163.2m
Total operating expenses $165.6m $253.3m $497.8m $635.6m $663.2m $745.7m $699.5m
Sales and marketing $111.1m $133.3m $260.3m $343.2m $357.8m $390.8m $394.8m
General and administrative $15.9m $50.8m $117.0m $156.8m $167.7m $180.6m $141.1m
Restructuring charges $0 $0 $9.7m $405k
Income (loss) from operations ($29.7m) ($56.1m) ($204.8m) ($233.4m) ($170.2m) ($138.6m) $13.2m
Interest and other income, net $2.2m $2.8m $23.3m $12.6m $46.4m $47.8m $40.1m
Income (loss) before income taxes ($27.5m) ($53.3m) ($181.5m) ($220.8m) ($123.8m) ($90.8m) $53.3m
Basic (in shares) $76.0m $76.9m $130.7m $284.6m $293.1m $300.8m $291.1m
Diluted (in shares) $76.0m $76.9m $130.7m $284.6m $293.1m $300.8m $293.8m
Total provision for income taxes $3.6m $4.0m $10.5m $11.3m $13.7m $4.5m ($130.4m)
Net income (loss) ($31.1m) ($57.3m) ($192.0m) ($232.1m) ($137.4m) ($95.4m) $183.7m
Net income (loss) per share - basic (in dollars per share) ($8) ($21) ($22) ($1) ($0) ($0) $1
Net income (loss) per share - diluted (in dollars per share) ($8) ($21) ($22) ($1) ($0) ($0) $1