TTEC Holdings, Inc.

Annual Trend FY 2016 FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024 FY 2025
Cash flows from operating activities:
Adjustments to reconcile net income to net cash provided by operating activities:
Net Income (Loss) Attributable to Parent $33.7m $7.3m $35.8m $77.2m $118.6m $141.0m $103.2m $8.4m ($321.0m) ($192.5m)
Net Income (Loss), Including Portion Attributable to Noncontrolling Interest $37.4m $10.8m $39.8m $84.7m $129.3m $158.2m $117.3m $18.3m ($310.6m) ($185.1m)
Net Income (Loss) Attributable to Noncontrolling Interest $3.8m $3.6m $3.9m $7.6m $10.7m $17.2m $14.1m $9.8m $10.3m $7.4m
Depreciation and amortization $68.7m $64.5m $69.2m $69.1m $78.9m $96.7m $111.8m $101.3m $98.0m $89.8m
Amortization of Debt Issuance Costs $753k $745k $992k $1.1m $732k $1.0m $1.0m $1.1m $2.0m $2.3m
Amortization of Intangible Assets $7.5m $10.8m $11.6m $16.2m $32.0m $37.1m $35.6m $33.0m $30.9m
Depreciation $59.1m $57.0m $58.4m $57.5m $62.7m $63.5m $64.5m $64.2m $61.2m $53.9m
Deferred Income Tax Expense (Benefit) ($1.6m) $16.8m ($8.0m) ($1.4m) ($5.2m) $831k ($11.0m) ($7.5m) $58.5m ($17.2m)
Share-based Payment Arrangement, Noncash Expense $9.8m $11.9m $12.1m $12.8m $12.5m $16.4m $17.6m $22.1m $18.7m $13.4m
Payment, Tax Withholding, Share-based Payment Arrangement $5.4m $4.6m $5.5m $4.5m $11.4m $7.2m $3.0m $1.0m $1.3m
Goodwill, Impairment Loss ($1.4m) $233.5m $205.4m
Gain (Loss) on Disposition of Property Plant Equipment, Excluding Oil and Gas Property and Timber Property $44k ($3.7m) ($111k) ($189k) ($521k) ($1.1m) ($1.9m) ($2.2m) $13.3m ($1.2m)
Gain (Loss) on Disposition of Business $908k $0 $0 ($19.9m) $0 $0 ($301k) $0 ($517k)
Income Tax Expense (Benefit) $12.9m $78.1m $16.5m $25.7m $40.9m $49.7m $27.1m $22.5m $74.1m $14.8m
Interest Expense Nonoperating $84.3m $71.7m
Other Nonoperating Income (Expense) $9.6m $1.9m ($11.6m) $3.9m ($18.6m) $2.3m $10.2m ($4.1m) $18.6m $9.2m
Changes in operating assets and liabilities:
Additional Financial Items
Increase (Decrease) in Accounts Receivable $7.9m $59.3m ($30.0m) ($29.6m) $40.6m ($40.2m) $74.6m ($22.4m) $66.3m ($1.6m)
Asset Retirement Obligation, Accretion Expense $15k $7k $14k $26k
Goodwill $129.6m $206.7m $204.6m $301.7m $363.5m $739.5m $807.8m $809.0m $571.2m $368.7m
Investment Income, Interest $1.2m $2.8m $4.5m $1.9m $1.7m $761k $1.8m $5.2m $2.7m $9.4m
Nonoperating Income (Expense) ($2.5m) ($11.6m) ($35.8m) ($13.3m) ($34.4m) ($9.3m) ($24.1m) ($77.3m) ($63.0m) ($53.1m)
Proceeds from Stock Options Exercised $371k $2.1m $208k $0 $0
Derivative, Gain (Loss) on Derivative, Net $140k ($103k) $213k $7k $3k ($384k) $230k
Net Cash Provided by (Used in) Operating Activities $107.9m $113.2m $168.3m $238.0m $271.9m $251.3m $137.0m $144.8m ($58.8m) $121.1m
Cash flows from investing activities:
Payments to Acquire Property, Plant, and Equipment $50.8m $52.0m $43.5m $60.8m $59.8m $60.4m $84.0m $67.8m $45.2m $38.1m
Payments to Acquire Businesses, Net of Cash Acquired $46.5m $116.3m $2.0m $102.5m $52.7m $481.7m $142.4m $0 $0
Payments to Acquire Investments $3.2m $1.4m $2.1m $0 $0
Net Cash Provided by (Used in) Investing Activities ($100.4m) ($169.0m) ($47.6m) ($162.9m) ($112.4m) ($542.0m) ($226.2m) ($67.6m) $477k ($33.6m)
Cash flows from financing activities:
Payments for Repurchase of Common Stock $74.7m $18.3m $0 $0
Payments of Ordinary Dividends, Common Stock $18.3m $21.5m $25.3m $28.7m $134.6m $42.2m $48.1m $49.2m $2.8m $0
Net Cash Provided by (Used in) Financing Activities $2.3m $71.6m ($102.1m) ($47.4m) ($112.2m) $319.6m $89.0m ($68.2m) ($38.3m) ($83.3m)
Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents ($14.9m) ($410k) $6.2m ($7.3m)
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect $3.8m $27.4m $53.4m $21.7m ($13.6m) $6.8m ($88.9m) ($2.1m)
Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents $78.2m $105.6m $159.0m $180.7m $167.1m $173.9m $85.0m $82.9m
Supplemental disclosure of cash flow information:
Interest Paid, Excluding Capitalized Interest, Operating Activities $11.7m $17.5m $13.1m $10.2m $11.2m $35.0m $77.2m $82.1m $69.0m
Income Taxes Paid, Net $19.5m

Values abbreviated: b = billions, m = millions, k = thousands. Per share data in USD.