← ServiceNow, Inc.
| Annual Trend | FY 2016 | FY 2017 | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Cash flows from operating activities: | |||||||||||
| Adjustments to reconcile net income to net cash provided by operating activities: | |||||||||||
| Net Income (Loss) Attributable to Parent | ($451.8m) | ($149.1m) | ($26.7m) | $626.7m | $118.5m | $230.1m | $325.0m | $1.7b | $1.4b | $1.7b | |
| Depreciation, Depletion and Amortization | $83.1m | $113.9m | $149.6m | $252.1m | $336.4m | $472.0m | $433.0m | $562.0m | $564.0m | $738.0m | |
| Amortization of Debt Issuance Costs | $1.8m | — | — | — | — | — | — | — | — | — | |
| Amortization of Debt Issuance Costs and Discounts | $33.3m | $53.4m | $52.7m | $33.3m | $24.5m | $7.0m | $0 | — | — | — | |
| Amortization of Intangible Assets | $15.1m | $19.7m | $25.2m | $34.6m | $46.0m | $76.0m | $81.0m | $85.0m | $94.0m | $120.0m | |
| Depreciation | $67.8m | $93.2m | $123.0m | $167.9m | $225.0m | $312.0m | $261.0m | $372.0m | $371.0m | $508.0m | |
| Deferred Income Tax Expense (Benefit) | ($3.4m) | ($9.1m) | ($34.4m) | ($575.8m) | ($22.7m) | ($34.0m) | $15.0m | ($857.0m) | $98.0m | $251.0m | |
| Share-based Payment Arrangement, Noncash Expense | $317.6m | $394.1m | $544.0m | $662.2m | $870.5m | $1.1b | $1.4b | $1.6b | $1.7b | $2.0b | |
| Payment, Tax Withholding, Share-based Payment Arrangement | $119.9m | $181.9m | $281.0m | $409.7m | $508.6m | $612.0m | $427.0m | $459.0m | $700.0m | $770.0m | |
| Share-based Payment Arrangement, Expense | — | — | — | — | — | — | — | $1.6b | $1.7b | $2.0b | |
| Gain (Loss) on Extinguishment of Debt | — | — | — | — | ($46.6m) | ($3.0m) | $0 | — | — | — | |
| Income Tax Expense (Benefit) | $1.8m | $126k | ($12.3m) | ($559.5m) | $30.7m | $19.0m | $74.0m | ($723.0m) | $313.0m | $513.0m | |
| Other Nonoperating Income (Expense) | — | — | — | — | ($16.9m) | $20.0m | $71.0m | ($56.0m) | ($45.0m) | ($14.0m) | |
| Changes in operating assets and liabilities: | |||||||||||
| Noncash investing and financing activities: | |||||||||||
| Additional Financial Items | |||||||||||
| Increase (Decrease) in Accounts Payable | ($3.6m) | ($5.5m) | ($4.8m) | $21.4m | ($33.6m) | $55.0m | $172.0m | ($142.0m) | ($52.0m) | $55.0m | |
| Accounts Receivable, Credit Loss Expense (Reversal) | $2.2m | $1.7m | $1.3m | $1.3m | $2.5m | — | — | — | — | — | |
| Purchases of property and equipment, accrued but unpaid | $105.6m | $150.5m | $224.5m | $264.9m | $419.3m | $392.0m | $550.0m | $694.0m | $852.0m | $868.0m | |
| Equity Securities, FV-NI, Unrealized Gain (Loss) | — | — | $19.3m | $0 | — | — | — | — | — | — | |
| Foreign Currency Transaction Gain (Loss), before Tax | — | — | — | — | — | — | — | — | — | $113.0m | |
| General and Administrative Expense | $158.9m | $210.5m | $296.0m | $339.0m | $454.2m | $597.0m | $735.0m | $863.0m | $936.0m | $1.1b | |
| Goodwill | $82.5m | $128.7m | $148.8m | $156.8m | $240.8m | $777.0m | $824.0m | $1.2b | $1.3b | $3.6b | |
| Nonoperating Income (Expense) | $6.0m | $5.8m | $56.1m | $58.3m | — | — | — | — | — | — | |
| Operating Expenses | $1.4b | $1.5b | $2.0b | $2.6b | $3.3b | $4.3b | $5.3b | $6.3b | $7.3b | $8.5b | |
| Unrealized Gain (Loss) on Investments | $588k | $5.4m | — | — | — | — | — | — | — | — | |
| Net Cash Provided by (Used in) Operating Activities | $159.9m | $642.8m | $811.1m | $1.2b | $1.8b | $2.2b | $2.7b | $3.4b | $4.3b | $5.4b | |
| Cash flows from investing activities: | |||||||||||
| Payments to Acquire Property, Plant, and Equipment | $105.6m | $150.5m | $224.5m | $264.9m | $419.3m | $392.0m | $550.0m | $694.0m | $852.0m | $868.0m | |
| Payments to Acquire Businesses, Net of Cash Acquired | $34.3m | $58.2m | $37.4m | $7.4m | $107.2m | $785.0m | $91.0m | $282.0m | $113.0m | $1.1b | |
| Payments to Acquire Investments | $518.7m | $1.2b | $1.3b | $1.6b | $2.9b | $2.5b | $4.0b | $4.6b | $5.0b | $2.8b | |
| Payments for (Proceeds from) Other Investing Activities | — | — | — | — | — | ($14.0m) | ($18.0m) | $4.0m | $36.0m | ($38.0m) | |
| Net Cash Provided by (Used in) Investing Activities | ($108.4m) | ($883.9m) | ($347.4m) | ($724.5m) | ($1.5b) | ($1.6b) | ($2.6b) | ($2.2b) | ($2.5b) | ($1.7b) | |
| Cash flows from financing activities: | |||||||||||
| Proceeds from Issuance of Long-term Debt | — | — | — | — | $1.5b | $0 | $0 | — | — | — | |
| Proceeds from Maturities, Prepayments and Calls of Debt Securities, Available-for-sale | $271.5m | $440.6m | — | $1.2b | — | — | — | — | — | — | |
| Payments for Repurchase of Common Stock | — | $55.0m | $0 | $0 | — | — | — | $538.0m | $696.0m | $1.8b | |
| Proceeds from (Payments for) Other Financing Activities | ($2.2m) | ($4.9m) | ($933k) | $0 | $0 | — | — | — | — | — | |
| Net Cash Provided by (Used in) Financing Activities | ($55.8m) | $538.9m | ($607.4m) | ($301.9m) | $596.6m | ($506.0m) | ($344.0m) | ($803.0m) | ($1.3b) | ($2.3b) | |
| Effect of Exchange Rate on Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents | ($6.8m) | $28.1m | ($15.5m) | ($186k) | $25.1m | ($25.0m) | ($53.0m) | $1.0m | ($17.0m) | $7.0m | |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents, Period Increase (Decrease), Including Exchange Rate Effect | ($6.8m) | $325.9m | ($159.3m) | $209.5m | $901.4m | $53.0m | ($257.0m) | $429.0m | $406.0m | $1.4b | |
| Cash, Cash Equivalents, Restricted Cash and Restricted Cash Equivalents | ($6.8m) | $727.8m | $568.5m | $778.0m | $1.7b | $1.7b | $1.5b | $1.9b | $2.3b | $3.7b | |
| Supplemental disclosure of cash flow information: | |||||||||||
| Interest Paid, Excluding Capitalized Interest, Operating Activities | — | — | — | $0 | $0 | $41.0m | $24.0m | $23.0m | $23.0m | $22.0m | |
| Income Taxes Paid, Net | $4.3m | $7.9m | $17.5m | $20.5m | $39.2m | $36.0m | $45.0m | $127.0m | $230.0m | $283.0m |
Values abbreviated: b = billions, m = millions, k = thousands. Per share data in USD.