← ServiceNow, Inc.
| Annual Trend | FY 2016 | FY 2017 | FY 2018 | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | FY 2024 | FY 2025 | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | $1.4b | $1.9b | $2.6b | $3.5b | $4.5b | $5.9b | $7.2b | $9.0b | $11.0b | $13.3b | |
| Cost of Revenue | $398.7m | $499.8m | $622.7m | $796.6m | $987.1m | $1.4b | $1.6b | $1.9b | $2.3b | $3.0b | |
| Gross Profit | $991.8m | $1.4b | $2.0b | $2.7b | $3.5b | $4.5b | $5.7b | $7.0b | $8.7b | $10.3b | |
| Operating Expenses | $1.4b | $1.5b | $2.0b | $2.6b | $3.3b | $4.3b | $5.3b | $6.3b | $7.3b | $8.5b | |
| Operating Income (Loss) | ($422.8m) | ($101.4m) | ($42.4m) | $42.1m | $198.9m | $257.0m | $355.0m | $762.0m | $1.4b | $1.8b | |
| Additional Financial Items | |||||||||||
| Amortization of Intangible Assets | $15.1m | $19.7m | $25.2m | $34.6m | $46.0m | $76.0m | $81.0m | $85.0m | $94.0m | $120.0m | |
| Foreign Currency Transaction Gain (Loss), before Tax | — | — | — | — | — | — | — | — | — | $113.0m | |
| Income (Loss) from Continuing Operations before Income Taxes, Domestic | ($432.6m) | ($80.6m) | ($153.3m) | ($48.6m) | $11.9m | $152.0m | $173.0m | $523.0m | $1.1b | $1.3b | |
| Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest | — | — | — | — | — | $249.0m | $399.0m | $1.0b | $1.7b | $2.3b | |
| Net Income (Loss) Attributable to Parent | ($451.8m) | ($149.1m) | ($26.7m) | $626.7m | $118.5m | $230.1m | $325.0m | $1.7b | $1.4b | $1.7b | |
| Earnings Per Share, Basic | — | — | — | $0.67 | $0.12 | $0.23 | $0.32 | $1.70 | $1.38 | $1.69 | |
| Earnings Per Share, Diluted | — | — | — | $0.64 | $0.12 | $0.23 | $0.32 | $1.68 | $1.37 | $1.67 | |
| Weighted Average Number of Shares Outstanding, Basic | — | — | — | 932.3m | 965.5m | 990.5m | 1.0b | 1.0b | 1.0b | 1.0b | |
| Weighted Average Number of Shares Outstanding, Diluted | — | — | — | 986.1m | 1.0b | 1.0b | 1.0b | 1.0b | 1.0b | 1.0b | |
| Other income (expense): | |||||||||||
| Research and Development Expense | $285.2m | $377.5m | $529.5m | $748.4m | $1.0b | $1.4b | $1.8b | $2.1b | $2.5b | $3.0b | |
| Selling and Marketing Expense | $700.5m | $946.6m | $1.2b | $1.5b | $1.9b | $2.3b | $2.8b | $3.3b | $3.9b | $4.4b | |
| General and Administrative Expense | $158.9m | $210.5m | $296.0m | $339.0m | $454.2m | $597.0m | $735.0m | $863.0m | $936.0m | $1.1b | |
| Other Nonoperating Income (Expense) | — | — | — | — | ($16.9m) | $20.0m | $71.0m | ($56.0m) | ($45.0m) | ($14.0m) | |
| Business Combination, Acquisition Related Costs | — | — | — | — | — | — | — | — | — | $96.0m | |
| Current Income Tax Expense (Benefit) | $5.2m | $9.2m | $22.0m | $16.3m | $53.3m | $53.0m | $59.0m | $134.0m | $215.0m | $262.0m | |
| Interest Expense | $33.3m | $53.4m | $52.7m | $33.3m | $32.7m | $28.0m | $27.0m | — | — | — | |
| Income Tax Expense (Benefit) | $1.8m | $126k | ($12.3m) | ($559.5m) | $30.7m | $19.0m | $74.0m | ($723.0m) | $313.0m | $513.0m | |
| Nonoperating Income (Expense) | $6.0m | $5.8m | $56.1m | $58.3m | — | — | — | — | — | — |
Values abbreviated: b = billions, m = millions, k = thousands. Per share data in USD.